Our Mission

"To provide the correct parts to our customers at the right time at the best possible cost "

DOC understands when your equipment is down that readily available replacement parts can make the difference .We have an automated parts tracking system, that not only allows us to keep track of your parts but can help us detrmeind your parts usage. In conjunction with our automated dispatch board we are able to fully utilize our automated parts tracking and inventory system, Enabling us to have your replacement parts needed readily available.

DOC offers parts management for our customers. The main storage and parts management are performed at our main location. Our Technicians are all set-up as site locations so they can store the needed parts to perform general repairs. Inventory will be tracked by service technicians, parts used on equipment, warranty returns, reworked parts, parts at vendors, and transferring of part in inventory. DOC offers complete customized reporting to track inventory.

Here at DOC, we have a team of highly qualified professionals reworking worn parts. These parts are sent back tagged with a brief description of the problem. DOC will track all warranty and non-warranty parts to determine if the part needs to be reworked in house. This enables DOC to save money for our customers and prevents them from spending unnecessary dollars on new parts.

Due to our relationships with many of our vendors DOC is able to procure parts that are at a reduced pricing. DOC supplies parts to offer our customers the value of one stop shopping and to enable us to guarantee our service technicians’ work and replacement parts.

The end result: DOC can be your one stop for Service and Parts